If you remember last week, we discussed Norman- a once proud
business owner who after years of stress, firefighting and health problems
decided to close his business down with the loss of 35 jobs. I suggested, that
it needn’t have been that way and that there are alternative ways that Norman
could have gone about building his business. What I would like to do over the
coming weeks is to show you a step by step method for building a business that
works.
One thing I would like to point out is that you can if you
choose, miss out some of these steps, but the holes left in your business will
mean that your profit, cash, time, team members and customers will be leaking
out.
Let’s first look at why would Norman (or come to think of it,
any sane person) would decide to start a business; after all, statistics tell
us there is a massive failure rate... it could well end in tears.
For many people, they have a change in circumstances, for
instance, redundancy or inheritance.
They now have the means to start their ‘dream’. For some, it could be
they have the entrepreneurial spirit. For others it may be that they have had
enough of making money for somebody else or they are fed up working for an
idiot!
A big challenge when leaving employment and starting a business
is lack of income and, in the drive to put food on the table and at least get earnings
back up to the level they were when employed, many business owners take a few
short cuts and turn a blind eye to a few business no-no’s. Most of these will
be with the promise that “someday I’ll get round to fixing that.” Problem is that, as the business owner gets
busier, these important fixes get pushed further to one side because of all the
urgent stuff that is going on in the business and someday rarely arrives.
It's around this time that a lot of people have the realisation
that they are not creating a business, they are in fact creating a job. Working
longer hours for less reward and with great deal of stress, in actual fact they
are no longer working for an idiot, they are now working for a lunatic...
themselves! They are stuck on the hamster wheel of business: sell,sell,sell,
do,do,do, oops- got not customers, sell,sell...
So what can you do to avoid or overcome this stage
of your business growth?
I believe you need to go right back to the beginning
and to the thoughts that led you to originally start the business.
WHY did you take the plunge?
What did you envision you were creating?
What were
your goals?
What was the timeframe for their achievement?
These questions are aimed at finding the motivation that drove
your decision; if those thoughts fired you up then, they will almost certainly
still fire you up now.
What can happen is that we have this vague idea of what we
would like to create, which gets lost in our day to day 'busyness.' We get
bogged down in the how or what we need to DO instead of focusing on what we
want to HAVE.
So I am suggesting a better way for Norman to build
his business would be to decide what he wanted to HAVE. What is his vision for
his business and in what timeframe? Questions he might ask himself include:
How big is my business?
What does the business look like?
What geographical areas are we working in?
How many people are we employing?
What are we famous for?
How are we measuring success?
How do people who work for us feel about their jobs?
What do we refuse to do?
Why do people care about what we do?
What’s my role in the business?
Creating a vision is about finding what you would truly desire
to accomplish, it should get you excited and at the same time be a little bit
scary. It should make you feel proud, it should inspire, excite and enrol the
people you want to attract into your business including your ideal customers,
team members and suppliers.
Think about it... if you don’t know the destination, you are
unable to give directions and,
as the leader in your business, how will you
attract followers if you are unable to tell them where you taking them?
A compelling vision is the starting place for
defining the culture and DNA of your business. Culture, being the glue that
holds your business together and effects the way people interact with each
other and is ingrained in everything your values, your systems, your language, your
beliefs and your daily habits.
Every business has a culture; the challenge is that it’s
sometimes not the right culture to drive the business towards the business
owner’s vision.
A few questions for you to consider:
How clear are you on your company vision?
What are you doing on a daily basis to make sure the
company vision and culture are maintained?
Next
Week
Now you have your clear vision we will look at the
HOW you can achieve it.
Thoughts:
“Leadership
is the capacity to translate vision into reality.”…Warren
Bennis
“Where
there is no vision, the people perish”…Proverbs 29:18
“In
order to carry a positive action we must develop here a positive vision.”…Dalai
Lama
“Vision
is the art of seeing what is invisible to others.”…
Jonathan Swift

No comments:
Post a Comment