Wednesday, 19 November 2014

No Business Owner Ever Wrote A Plan to Make Little or No...

No Business Owner Ever Wrote a Plan to Make Little or No Profit, Work Ridiculous Hours, Stress Over Cash Flow, Employ people Who Cause Them Countless Headaches….

Those Things Happen Because They Don’t Have a Plan!




No doubt, when you started your business, you, along with countless others, were told the importance of having a Business Plan and, yet, less than 5% of businesses have a plan; why is that?

There tends to be three types of business plan:
  1. The one you put together when you want your Bank to give you a loan. You know, the ones that never see the light of day when they have served their purpose. So they are not very useful when it comes to growing your business
  2. To attract investment into your organisation. These can be very useful, but once again have a tendency to get stored away and never see the light of day once the investment has been secured.
  3. A business improvement and growth plan that is tied to your life goals. After all, what is the point of putting yourself through the trials and tribulations of running a business if it is not going to help you achieve what it is you want for your life.


So, of the three, one and two have their uses, but three is vital if you are going to achieve the future you dream of.

How do you put together a compelling business improvement and growth plan? You need to start with the end in mind. One day, you will look to exit your business. A key question is what will it look like when that day arrives?
  • How many outlets/offices?
  • What is the turnover/profits?
  • How many people do you employ?
  • How many hours are you working?
  • What is the legacy you are leaving?

Of course, on a more personal note, as a result of having your ideal business, what is the lifestyle you are able to have for yourself and your family?

Once you are clear on what the business needs to be achieving and you have a concrete future date for this to be achieved, start to track back from that date to the present moment. Along the way you need to be setting down markers/targets for where your business needs to be at certain points along the journey. So let’s say you have a ten year plan for your business, where does it need to be in 5 years? Three years? 1 year?  90 days? Next week?

How do you eat an elephant?

One bite at time…And it is the same with planning a compelling vision for your business. What I find works is to break your big plan down into bite sized chunks of 3 months. Then, every 3 months, evaluate; what were the big wins during this quarter? What did I learn as a result of what I did/didn’t do this quarter? What needs to happen in the next 3 months to move my business towards my overall vision?



So what should be included in your quarterly plan?

Because this is an action plan geared towards business improvement, the plan should focus on What is going to happen to achieve the desired result. For instance, if your goal for the quarter were to grow sales by 20%, you could achieve that by:
  • Putting together a tested, measured and scripted sales system.
  • Improve your sales skills by reading one Sales book per month making sure you have a strategy in place to implement what you learn.
  • Have in place scripts to up-sell and cross-sell your products
Keep the plan ‘skinny.’  It is better to achieve 2-3 goals than to have 101 uncompleted goals. Truth be known, it only takes a couple of solid strategies (for instance any two of the ones above) to double the sales in most businesses.

I recommend that every business person should be spending at least 4 hours per week working on their business. So the next step would be to timeline at least 4 hours every week which will be dedicated to implementing the strategies from your plan.

Some of you may be thinking where am I going to find 4 hours? Finding that 4 hours could well be a worthy goal for the next quarter because you need to be asking what is happening/not happening in your business that means that you cannot dedicate 4 hours to working on your business. For you to achieve your compelling vision, at some stage you have to break the cycle of working every hour in your business because you will just keep going round and round in circles. I have asked many business owners, how many years have you been in business? To which the reply may be 10 years. On further investigation, it turns out they have been in business 1 year, but just lived it 10 times because every year has been the same; they’ve neither grown nor expanded, made the same (or perhaps less) profit each year, basically experiencing the business equivalent of groundhog day!  After ten years, you would hope to have more to show for your efforts than simply to have maintained the status quo of year 1 for 10 consecutive years!

Now, on a weekly basis working from your plan, break down your goals into the tasks that you will complete the following week during the 4 hours that you have put aside to work on your business. An important point here is treat these 4 hours as though you are meeting with your number 1 customer/client. You wouldn’t miss that appointment would you?  At the end of the day, who is most important; you or your number 1 client? Achieving your vision, growing your business living the life you want, will only ever be a pipe dream if you keep cancelling appointments with yourself.

So there you have it, how to put together a compelling business improvement and growth plan. Simple, not necessarily easy.

If you would like to learn more on this subject and indeed put together a plan so that you can really ramp up the growth in your business throughout 2015 come along to our Ultimate Planning Workshop click here. This will be your opportunity to work on your business instead of in it, with a group of like-minded business owners. 

On the day you will receive:
  • A 60 page workbook full of ideas, tools and nearly 500 proven strategies to help you overcome any challenge you are presently facing in your business.
  • All the necessary templates to help you achieve your plan.
  • A full day packed with ideas, strategies and motivation from 2 of the UK’s Top Business Coaches
  • Tea, coffee and sticky buns and lunch provided
  • The motivation to believe that you can achieve anything you want in your business and the knowledge on how to do it!

To grab your place before your competition does click here

Thoughts:

“Productivity is never an accident. It is always the result of a commitment to excellence. Intelligent planning and focused effort”…Paul J Meyer

“Never look back unless you are planning to go that way”…Henry David Thoreau

“Success is blocked by concentrating on it and planning for it…Success is shy – it won’t come out while you’re watching…Tennessee Williams

“It pays to plan ahead. It wasn’t raining when Noah built the ark”…Anon

“Good fortune is what happens when opportunity meets with planning”…Thomas Alva Edison

Dedicated to your success

Kevin
Business Performance Coach

Our next Workshop 'Double Your Sales in 2015' is on Friday 21st November 2014
To Book Simply go to http://www.eventbrite.com/e/double-your-sales-in-2015-tickets-13756053727

"Would you tell me please, which way I ought to go from here?" said Alice
"That depends a good deal on where you want to get to" said the Cheshire cat.
"I don't much care where..." said Alice.
"Then it doesn't matter which way you go’

Telephone 0151 348 1202 / 07802 434 872
Growing Your Profit, Transforming Your Business, Changing Lives
www.mpcforprofit.com












Thursday, 13 November 2014

Jasper The Dog Adventure Reveals A Vital Lesson For All Business Owners




You may have seen or heard on the news this week the story of Jasper a border collie who disappeared whilst out walking with owner Adam Nolan near Scafell Pike in the Lake District. As a result a huge social media campaign was launched including a Facebook Group page which attracted 6,500 members and a ‘Find Jasper’ hashtag was widely shared on Twitter.

When Adam set about finding his lost dog, he was armed with one vital piece of information that made the search so much easier, a photo. He was able to show everybody just what they were looking for, people had vital information to help them search and here lies a vital lesson for all business owners.


Do you know what your ideal customer/client/team member look like? Without that information, searching for them is really difficult and, for any people helping you with the search, it is nigh on impossible.

If you think about it if there are customers that you don’t have or people that you would like to have in your team that are just missing people, and, as a result of that, you are missing the opportunity to help them, missing building relationships with them, they are missing from your P&L.

Great sales people and great businesses choose their customers/team members.  If you want to have a great business and make the right choices, you need to build up a comprehensive picture of what your ideal people look like, some of the things you might take into consideration:
  • What traits and characteristics will they have?
  • What age are they?
  • What needs challenges and frustrations might they have?
  • What are their desired outcomes?
  • How does you product/business help them?
  • Where do they hang out in the biggest volume?

Clarity is power here. Adam was able to leverage his search through social media and through various rescue organisations because he was able to provide the one vital piece of information that these people needed to act and that was a clear description of what they were looking for.

A common mistake amongst business owners is to throw some marketing out there in the hope that some of it sticks to somebody.  Two main problems with this approach are hope is definitely not a strategy, and there is a strong possibility that you will end with customers and people that you do not want.

Have you got any customers/team members that you wish you never had? Did you choose them or did they choose you? Is it possible that your competitors are really clear about who they want to do business with and you are attracting their cast offs? Technically this means you are feeding off someone else’s waste! Definitely not the way to grow a successful business.

By taking yourself through the exercise of building up the description of your perfect customer/team member you will have the added bonus of tapping into one of the most powerful tools at your disposal your reticular activating system (RAS). Your RAS filters the incoming information and effects what you pay attention to and what not to pay attention to. So, once you have your description in your conscious mind, the RAS will then pass this on to your subconscious – which will then bring to your attention all instances and opportunities to meet your ideal people which under normal circumstances would be just ‘background noise.’

To leverage this principle, you can set the RAS of your team members, strategic alliances, friends and family by posting your ideal description in places where it will be seen on a daily basis. To make this FUN you might consider putting their description on Wanted posters. A client of mine has a life size cardboard cut-out of their perfect customer…the strange thing is that, since employing this strategy, the average pound spend per customer has risen by over 30%. 

The customers, clients and team members you want are definitely out there and by getting really clear on what they look like you will have a far better chance of attracting them.

Defining your target market is just one of the subjects we will be covering in our upcoming Sales Workshop. This event is not for everyone. Only people who are committed and serious about really ramping up their Sales in 2015. Places are limited so grab yours here…It is going to be great to meet 
you.

Thoughts:

“The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself”…Peter Drucker

“Nothing can add more power to your life than concentrating all your energies on a limited set of targets”…Nido Quebin

“If you use standard research methods you will have the same insights as everyone else”…David Nichols

 “Everyone is not your customer”…Seth Godin

“There is only on winning strategy. It is to carefully define the target market and direct a superior offering to that target market”…Philip Kotler





Dedicated to your success

Susan Gallagher
Business Performance Coach

Our next Workshop 'Double Your Sales in 2015' is on Friday 21st November 2014
To Book Simply go to http://www.eventbrite.com/e/double-your-sales-in-2015-tickets-13756053727

"Would you tell me please, which way I ought to go from here?" said Alice
"That depends a good deal on where you want to get to" said the Cheshire cat.
"I don't much care where..." said Alice.
"Then it doesn't matter which way you go’

         






Wednesday, 5 November 2014






How to be a complete and utter failure at sales




1. Set small goals
Stay comfortable, no need too take risks and get stressed because you set the bar to high. Keep telling yourself it is better to hit 100% of a £100K goal than £800K of a million pound goal.

2. Do no planning
Fly by the seat of your pants and learn to be reactive instead of proactive. It is not like you need to know where your next sale is coming from. Being organised and prioritising the pipeline into a clearly defined plan is for high achievers only. Better off sticking with the pipedream!

3. Have no objectives for every sales opportunity
By having no objectives you will never feel disappointed and you don’t want any of that do you? A big plus here is that if you have no objectives you can have a good chat and tell potential customers all about yourself.

4. Do no research
Time is precious why would you want to waste it checking out a potential client via the Web, Facebook, LinkedIn, their web site etc. The more you know about them will mean you might have all you need to build rapport and that might get in the way of you telling them all about you and your product!

5. Ensure your coffee goes cold
Because that will mean you are doing plenty of talking and very little listening. If you follow the tried and tested successful approach of asking questions and listening (2 ears 1 mouth use them in proportion) you might get the sale and you wouldn’t want that would you?

6. Always presume you know what they are talking about
You know best, and that means that you don’t need to clarify anything when the potential customer is telling you about their problem. Better to sell them your product than actually give them what they actually need.

7. Stick rigidly to your process
Stick to your guns and have no flexibility it is up to the prospect to fit into your system. No need to tax your brain in the ‘game of sales’.

8. Let them know how wrong they are when they give you an objection
How dare they object. You have given them your time, your best sales patter, and, of course , you know what is best for them. So therefore there is no need for you to consider any objections you may be given or fully prepare any solutions to help them overcome their fears.

9. Wait for them to get in touch
Agreeing the next steps and systemising your follow up process will get in the way of you doing more urgent work. After all they would be mad to go elsewhere to purchase what you have offered them wouldn’t they?

10. Do not build relationships
You have enough friends, facebook and linkedIn connections. More relationships will take up more of your time better to let them move on to your competition.

Alternatively

You may want to be successful at sales, you may want to be a sales superstar. An easy solution would be to flip these ten bad habits and work really hard at doing the opposite. Another and easier solution would be to attend our Double Your Sales in 2015 Workshop Learn more here….you will learn just what it takes to become a Sales Superstar…..it will be great to meet you.

Thoughts:

“A failure establishes only this: that our determination to succeed was not strong enough”…Bovee

“Failure is the condiment that gives success it flavour”…Truman Capate

“If you succeed, it’s your fault. If you fail to succeed, it’s also your fault.”…K.C. Prince

“Failure is not fatal, but failure to change might be.”…John Wooden

“You make mistakes. Mistakes don’t make you.”…Maxwell Maltz









Susan Gallagher
Business Performance Coach

Our next Workshop 'Double Your Sales in 2015' is on Friday 21st November 2014 To Book Simply go to http://www.eventbrite.com/e/double-your-sales-in-2015-tickets-13756053727

"Would you tell me please, which way I ought to go from here?" said Alice
"That depends a good deal on where you want to get to" said the Cheshire cat.
"I don't much care where..." said Alice.
"Then it doesn't matter which way you go’

Telephone 0151 348 1202 / 07802 434 872
Growing Your Profit, Transforming Your Business, Changing Lives
www.mpcforprofit.com